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  4. My Government ID is not Valid
  1. Home
  2. Knowledge Base
  3. Prime Membership
  4. My Government ID is not Valid

My Government ID is not Valid

You need to upload another valid Government ID, among the following:

  • Driver’s License
  • Passport
  • Postal ID
  • PRC ID
  • SSS
  • GSIS
  • UMID
  • Alien Certificate of Registration

Please ensure as well that your account details such as name and birthday matches with your ID’s details, and your government ID is not expired

If you have further questions or concerns, please let us know through the link below.

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